International Patient Care

Striving for excellence in everything we do.

Health is invaluable and of undoubted social importance. Our mission and values not only define who we are, but above all what we do and why. Our pledge is to achieve excellence with dedication, in an ethical and humane manner.

Our innovative International Patient Care Department does away with physical barriers and provides customized care for all international clients.

Lusíadas Saúde was the first private healthcare group in Portugal to be accredited by the Joint Commission International (JCI), so when choosing one of our Hospitals you can rest assured that you are in the safest hands possible.

With over 20 years of experience, our group is renowned in the health care sector and has six Joint Commission International accreditations.

This distinction from JCI is an efficient management and hospital health and safety assessment tool, it reinforces the innovation and differentiation of Lusíadas Hospitals and Clinics, pertaining to the safety of the processes and procedures, which involve patients, its internal operations and the care of the service provided.

JCI has been accrediting health organizations since 1999, and since then approximately 450 public and private health institutions in 50 countries have been accredited or certified by the organization.

The surgeons and doctors we work with are committed to the highest standards of medical care and we pride ourselves on the expertise of our consultants and nurses. Many of our doctors are internationally renowned within their areas of specialty.

Lusíadas Saúde Group distinguishes itself through its innovative and prestigious services. The group’s mission and commitment is to provide the best available resources and means to our clients, and to do that we count on a team of over 7.000 healthcare professionals who provide patients with exceptional conditions in any of our facilities, throughout the country.

Lusíadas Saúde. Caring for those coming from far.

With over 20 years of experience, our group is renowned in the health care sector and has six Joint Commission International accreditations (JCI has been accrediting health organizations since 1999)

Gabinete de Apoio ao Cliente Internacional

O Gabinete de Apoio ao Cliente Internacional é inovador por quebrar as barreiras da distância física, interligando a oferta de cuidados do grupo Lusíadas Saúde com a elevada personalização requerida pelos clientes internacionais.

O Grupo Lusíadas Saúde conta atualmente com hospitais que garantem uma prestação de elevada qualidade nos serviços clínicos na área médica e cirúrgica, tanto em regime de internamento como de ambulatório.

A qualidade do seu corpo clínico, aliada à experiência e cobertura do território nacional, aos meios técnicos disponibilizados, à arquitetura dos espaços e às localizações privilegiadas, tornam estas Unidades Hospitalares instituições únicas e diferenciadas.

Há no nosso ADN um fio condutor que une todos os profissionais do Grupo Lusíadas Saúde: a busca da Excelência.

Desta busca pela excelência resultou a atribuição da Acreditação pela Joint Commission International (JCI). A Lusíadas Saúde foi o primeiro grupo privado em Portugal acreditado por esta organização num processo que envolveu toda a equipa de profissionais do Hospital Lusíadas Lisboa e do Hospital Lusíadas Porto.

A avaliação por peritos internacionais foi realizada a cerca de 1200 requisitos que abrangem as Metas Internacionais de Segurança do Doente, bem como padrões clínicos e não clínicos, nomeadamente as funções orientadas para a gestão e organização da unidade hospitalar.

Lusíadas Saúde. Cuidar de quem vem de longe.