Lusiadas.pt > Quality

Quality

Lusíadas Saúde is characterized by constant growth and a will to provide health care services of excellence, in which Quality, for two decades, has been a priority.

For us, Quality is a way of being, working, and communicating with those who seek out our health care services. Success is based on the unequivocal commitment and motivation of all employees to continual participation in improvement programs.

At Lusíadas Saúde, we continually train our professionals so that they are integrated into a culture of safety that begins with each one of us. It is for this reason that we can say, at every moment, our clients are in good hands. In Lusíadas’ hands.

Click here to consult our Quality and Patient Safety Protocol

Joint Commission International

Lusíadas Saúde was the first group in Portugal to have its hospitals receive accreditation from the Joint Commission International (JCI), the most important US health accreditation entity.

This non-profit institution measures the full range of quality parameters which a hospital of excellence should possess, with the utmost rigor. In order for a hospital to receive this certification, it must pass through a comprehensive assessment, which lasts several months and scrutinizes the full range of hospital functions, down to the detail, guaranteeing the most rigorous international parameters.

Joint Commission International

Title
2012
Summary

Hospital de Cascais and Hospital Lusíadas Porto accredited

Title
2015
Summary

Hospital de Cascais and Hospital Lusíadas Porto accreditation re-validated, Hospital Lusíadas Lisboa accredited

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2018
Summary

Hospital de Cascais, Hospital Lusíadas Lisboa, and Hospital de Lusíadas Porto accreditations re-validated Clínicas Lusíadas Almada, Parque das Nações, and Gaia accredited

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2021
Summary

Hospital Lusíadas Porto accreditation re-validated

Joint Commission International

 

Lusíadas Saúde was the first group in Portugal to have its hospitals receive accreditation from the Joint Commission International (JCI), the most important US health accreditation entity.

HIMSS Analytics Technology Certification

Lusíadas Saúde is the first Portuguese group with 3 Hospitals with the highest level of certifications of HIMSS Analytics (Healthcare Information and Management Systems Society) EMRAM Level 7 certifications. HIMSS evaluates the utilization of information and technology systems used to serve patients.

In the assessments, conducted by international experts, the various technologies used were verified, and the relationship between technology, patient safety, and health care provision was proven.

In March 2022, Hospitals Lusíadas Lisboa and Lusíadas Porto successfully concluded the adoption process of the EMRAM model of the Health Information and Management Systems Society (HIMSS), going from level 6 to 7, the maximum level. The two units are part of a small elite of hospitals in Europe, which also includes the Cascais Hospital, managed under a public-private partnership by Lusíadas Saúde.

These certifications are part of a continuous and solid process that took several years. They are the result of a critical analysis of clinical practice and an inexhaustible will to improve service on behalf of patients.

HIMSS 6

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2017
Summary

Hospital Lusíadas Porto achieves technology certification

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2018
Summary

Hospital Lusíadas Lisboa achieves technology certification

HIMSS 7

Title
2017
Summary

Hospital de Cascais achieves technology certification

Title
2022
Summary

Hospital de Cascais, Hospital Lusíadas Lisboa e Hospital Lusíadas Porto achieve technology certification

himss logo

 

Lusíadas Saúde is the only Portuguese group with HIMSS Analytics (Healthcare Information and Management Systems Society) EMRAM Level 6 and 7 certifications. HIMSS evaluates the utilization of information and technology systems used to serve patients.

The Importance of Quality

At Lusíadas Saúde, we are fully focused on clients. Our approach is centered on the patient
needs and, with regard to health care services, our goal is to exceed expectations.

Working on Quality within the scope of health care provision signifies being able to take an unconditional approach to supporting those who seek our services, present in every activity and every service, clinical and non-clinical.

We are proud of our achievements, but we know that there is always more to learn and improve upon.

Every day, we concentrate continual improvement.

Within the scope of Quality and Safety, here you will find the direct contact information for JCI - the entity which accredited the Lusíadas Units.